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Message us on WhatsApp about a row or an order

Status and facts checked .

Short answer: Tap the green button on a phone, or scan the code on a computer. Send the HooBuy row, the original Taobao, Weidian or 1688 link, or a screenshot. We reply with one price to your door, buy the item, send real photos before it leaves China and share the tracking number. You pay for each order on its own; there is no account and no wallet.

Scan or tap to open the chat

WhatsApp QR code for hoobuy-spreadsheet.com

Computer: open WhatsApp on your phone, tap the camera or QR icon and point it at the code.

Phone: tap the green button at the top of this page. If it doesn't open WhatsApp, save a screenshot of the code, open WhatsApp's scanner and pick the screenshot from your photos.

Open the chat

What to send

  1. The row: a HooBuy link, the original marketplace link, or a screenshot.
  2. Size, colour and quantity.
  3. Your country, so the quote includes the right shipping line.
  4. For several items, one message with the list, so we can quote a single parcel.

Before you write

Many questions are answered faster on the guides: the link converter turns a HooBuy row back into its marketplace link, the shipping calculator estimates a parcel, and the alternatives table compares agents.

What we can't do

We are an independent site, not HooBuy. We can't look up, cancel or refund a HooBuy order; for that use HooBuy's own support routes, which the HooBuy support guide lists. If an order of yours is stuck, the HooBuy status page explains what other buyers reported and what to keep as evidence.

We never ask for your HooBuy password, card details in chat or payment into a balance. If someone using our name asks for any of that, it isn't us.